Content
Company Profile
Customer satisfaction is the central focus of Compliance Group Electrical (CGE). Once we have a client on-board, we like to keep them. Over 90% of our work is repeat business and it’s a record that we are proud of.
We have invested not only in the latest equipment and a new fleet of fully equipped vans for reactive call-out, but in the essential infrastructure of the company, a totally integrated back office database and real time business system. This recent innovation has enabled us to comply and integrate with the largest of our client partners.
Part Of Compliance Group
CGE is part of Compliance Group, a leading integrated provider of safety and regulatory compliance services across electrical, fire and water.
Compliance Group simplifies complex safety and regulatory compliance requirements in one place and as a trusted compliance partner, helps clients to reduce risk, improve safety and assure regulatory compliance in a wide range of sectors including Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail and Media.
Who Are Compliance Group?
Compliance Group is organised into three operating divisions, which consist of leading businesses in safety compliance, enabling customers to take advantage of the full range of services that protect their people and businesses. By combining the best-in-class compliance expertise and experience, Compliance Group connects customers to the opportunity to simplify complex safety and regulatory compliance requirements in one place.
Visit: https://compliancegroup.uk
Qualified Personnel
"The only thing more expensive than education is ignorance.”Benjamin Franklin (1706-1790)
Our most valuable investment is in our staff.
All of our staff are encouraged to identify and take part in training for personal improvement as well as for the added benefit it that gives to the company. Regular in-house and external training with online assessment is accepted as a part of our company ethos.
Our core business is electrical testing i.e. Fixed Wire Testing (FWT), Portable Appliance Testing (PAT) and Thermal Imaging; the subsequent remedial work identified during the routine inspection and testing and additional installation work. All of our engineers are Disclosure & Barring Service (DBS formerly CRB) checked in order for them to be able to work in schools, nurseries, care homes and hospitals. They are City & Guilds qualified and undergo regular on-site assessments with NICEIC Qualifying Supervisors to ensure they are both highly trained and up-to-date with the latest electrical safety regulations for both the domestic and commercial environment.
Dynamic 3D Support
Our Dynamic Team Aim to
Maximise Safety and Minimise Disruption
Help Desk
Our Help Desk Team are all trained Customer Services personnel. They are there to help and support our engineers at all times but it doesn’t stop there!
The Help Desk Team are also available to deal with all customer queries. They are a great team, empathetic, positive and above all knowledgeable – if they don’t know the answer then they know a man or woman that does. Listening to our customers and pinpointing what they need to get the job done efficiently with minimal disruption and confidence in our technical ability to provide a cost effective total electrical compliance solution is a tall order.
Every day they rise to the challenge dedicated to delivering first class service which is a key factor in why we can boast a 90% repeat business record.
Contract Management
From the moment you place an order with us, our dedicated Contract Managers directly oversee every detail of the task in hand. They manage electrical compliance tests and the subsequent remedial work on projects of all scales across all business organisations.
Appointed in accordance with Regulation 11 of the Management of Health and Safety at Work Regulations 1999 (2006), the Contracts Managers not only deal with the necessary planning and costing that goes into the smooth running of each and every project but they also embrace the Health and Safety and Environmental aspects of each job. They enable CGE to secure and maintain its valued ISO 9001:2015 and ISO 14001:2015 accreditations and Approved Contractor status for NICEIC , Constructionline, CHAS and SafeContractor the main pre-qualification, assessment and consumer protection organisations for our industry.
- Risk Assessment
- Responsible sourcing of quality parts
- Reduction of environmental impact
- Time Management
- Quality control both of project scope and budget
All of these aspects and much more contribute and enable CGE to realise the commitment made in our Mission Statement.
‘To offer and deliver outstanding quality installation and electrical compliance testing services to our commercial, industrial, public sector, local authority and domestic clients throughout the UK. Our services are without exception to be provided on time, within budget with an overriding commitment to quality at all times.’
Technical Team
The combination of the Health and Safety at Work Act 1974, the Management of Health and Safety at Work Regulations 1999 (2006), the Electricity at Work Regulations 1989 and the Workplace (Health, Safety and Welfare) Regulations 1992 define the legal requirements for electrical compliance testing. The legislation clearly applies to all electrical equipment used in, or associated with, places of work.
Our dedicated technical team are not only highly qualified to City and Guilds standards they are also experienced time-served electricians who understand the importance of the above legislative requirements. In addition to legal compliance many other organisations place an obligation on their clients to carry out periodic electrical testing. These may include:
- Insurance Companies
- Licensing Authorities
- Mortgage Lenders
- Landlords
- Public Bodies
Our personal approach and focus on improving customer service delivery underpins our engineers’ commitment to delivering a tailored electrical testing, repair and maintenance service programme. We are passionate about maintaining our technical and performance standards eliminating the need and expense of securing the services of separate testing and repair contractors. This gives our clients overall cost reduction through consolidation of service without losing the confidence and assurance of knowing that their systems are safe and compliant.
